Last Updated: 01/19/2026
This Privacy Policy describes how Discovery Skinworks, Inc. (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, contact our office, or receive services from our practice.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, mailing address, date of birth, medical history, treatment preferences, insurance information, and payment details. We also collect information automatically when you visit our website, such as your IP address, browser type, pages viewed, and referring website.
When you submit a contact form, schedule a consultation, or sign up for communications, we collect the information you enter. If you communicate with us via text message, we retain records of those communications.
How We Use Your Information
We use your information to provide and improve our services, respond to your inquiries, schedule appointments, process payments, and communicate with you about treatments, promotions, and practice updates. We may also use your information to comply with legal obligations, protect our rights, and ensure the safety of our patients and staff.
Text Messaging
By providing your phone number and opting in to receive text messages from us, you consent to receive SMS and MMS messages regarding appointment reminders, treatment information, promotional offers, and other practice communications. Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further texts unless you re-subscribe. For help, reply HELP or contact our office directly at [phone number].
We do not share your phone number or text message opt-in information with third parties for their marketing purposes. Your consent to receive text messages is not a condition of purchasing any services from our practice.
Sharing of Information
We do not sell your personal information. We may share your information with service providers who assist us in operating our website and practice, such as payment processors, scheduling platforms, and marketing services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information when required by law, in response to legal process, or to protect our rights, property, or safety or that of others. If our practice is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to correct inaccurate information; and the right to opt out of the sale or sharing of your personal information.
To exercise these rights, contact us using the information provided below. We will verify your identity before processing your request. You will not be discriminated against for exercising your privacy rights.
California residents may also request information about our disclosure of personal information to third parties for direct marketing purposes under California’s Shine the Light law by contacting us at the address below.
Health Information
To the extent we collect protected health information subject to the Health Insurance Portability and Accountability Act (HIPAA), our use and disclosure of that information is governed by our Notice of Privacy Practices, which is available at our office and upon request.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Medical records are retained in accordance with applicable California law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
27420 Tourney Rd. STE 150
Valencia, CA 91355
(661) 463-7269
This privacy policy is provided for informational purposes and should be reviewed by legal counsel to ensure compliance with all applicable laws and regulations.